Hospitality Front Desk & Community Host

WeWork; Tempe (AZ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

20 days PTO

13 paid holidays

80 hours sick time

16 weeks parental leave

Healthcare benefits

401k plan

Life insurance

AD&D insurance

Job summary

WeWork in Tempe, AZ seeks a Front Desk Associate to be the welcoming face of our hospitality team. You will greet members and guests, learn their names, and ensure their questions are answered while maintaining a smooth front desk operation.

You will manage mail and packages, support building operations, promote WeWork services, and help create a friendly, productive community. Prior hospitality or customer service experience is preferred; strong communication and multitasking are essential.

Qualifications

• Strong verbal and written communication skills.
• Experience in hospitality or customer service preferred.
• Able to multitask while prioritizing the member experience.
• Able to greet and assist members and guests.

Responsibilities

• Greet members and guests warmly and professionally.
• Cover the front desk during business hours and be the on-site contact.
• Register and check in visiting guests following guest policies.
• Provide orientation of spaces and information to first-time visitors.
• Issue and collect keys as needed and keep the desk organized.
• Notify members of deliveries and manage mail/packages.
• Learn member names and businesses to build community.
• Answer questions and promote WeWork products and services.
• Promote local services and events to members and guests.
• Assist with mail handling and routine building operations.
• Monitor spaces and adjust as needed; respond to emergencies.

Skills

Customer service

Hospitality experience

Interpersonal skills

Communication skills

Multitasking

Education

Secondary school certificate

Tools

Basic computer skills

Job description

WeWork in Tempe, AZ seeks a Front Desk Associate to be the welcoming face of our hospitality team. You will greet members and guests, learn their names, and ensure their questions are answered while maintaining a smooth front desk operation.

You will manage mail and packages, support building operations, promote WeWork services, and help create a friendly, productive community. Prior hospitality or customer service experience is preferred; strong communication and multitasking are essential.