Hospitality Front Desk Associate – Guest Service

JJS Hospitality Inc; Missoula (MT); On-site; USD 18,000 - 25,000; Full time

Job summary

JJS Hospitality Inc. is seeking a friendly front desk team member for our Missoula property. The role involves assisting guests with check-ins/check-outs, answering phones, handling reservations, and delivering excellent customer service in a relaxed, team-oriented environment.

Ideal candidates are dependable, with strong communication skills and basic computer skills. Hotel or customer service experience is a plus but not required.

Qualifications

• Friendly and welcoming demeanor.
• Good communication and customer service skills.
• Able to work independently and as part of a small team.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Answer phones and assist with reservations and guest questions.
• Help guests with requests and provide friendly customer service.
• Handle payments and basic front desk paperwork.
• Communicate with housekeeping and other team members.
• Keep the front desk and lobby clean and organized.
• Help address guest concerns and ensure a pleasant stay.
• Complete other basic hotel tasks as needed.
• Help out with laundry.

Skills

Front desk

Customer service

Communication

Team player

Basic computer skills

Job description

JJS Hospitality Inc. is seeking a friendly front desk team member for our Missoula property. The role involves assisting guests with check-ins/check-outs, answering phones, handling reservations, and delivering excellent customer service in a relaxed, team-oriented environment.

Ideal candidates are dependable, with strong communication skills and basic computer skills. Hotel or customer service experience is a plus but not required.