Hospitality Front Desk Agent - Flexible Schedule

Guest Services; Naples (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Team member travel rates

Job summary

DoubleTree Suites by Hilton Naples is seeking a friendly Front Desk/Guest Service Agent to join our hospitality team. You will welcome guests, handle check-in/check-out, assist with reservations, and respond to inquiries with care and professionalism.

We value a positive attitude, strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Prior hotel or customer service experience is a plus, and weekend/holiday availability is required.

Qualifications

• Positive attitude and passion for hospitality.
• Excellent communication and customer service skills.
• Strong attention to details and ability to multitask.
• Dependability, flexibility, and a team-oriented mindset.
• Previous hotel or customer service experience preferred.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Welcome guests with a warm smile and genuine hospitality.
• Provide efficient and friendly check-in and check-out experiences.
• Assist guests with reservations, inquiries, and special requests.
• Respond to guest needs and resolve concerns with professionalism and care.
• Work closely with team members to ensure exceptional guest experiences.

Skills

Hospitality mindset

Customer service

Communication

Detail orientation

Multitasking

Teamwork

Job description

DoubleTree Suites by Hilton Naples is seeking a friendly Front Desk/Guest Service Agent to join our hospitality team. You will welcome guests, handle check-in/check-out, assist with reservations, and respond to inquiries with care and professionalism.

We value a positive attitude, strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Prior hotel or customer service experience is a plus, and weekend/holiday availability is required.