Hospitality-Focused Office & Events Coordinator

National Shrine of Saint Rita of Cascia; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

National Shrine of Saint Rita of Cascia is seeking an Office Administrator to be the welcoming face for visitors and callers in Philadelphia. You will handle phones, set appointments, take messages, and ensure timely follow-up while performing calendar maintenance, bulletin communications, and other administrative duties.

The role involves coordinating volunteers, events, Mass intentions, and donor communications, with opportunities to work closely with the Executive Director and Shrine staff in

Qualifications

• High School Diploma required.
• Experience in office administration and front-desk support is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Provide a hospitable welcome for visitors and callers and assist with inquiries.
• Manage Shrine calendar and coordinate events, meetings, pilgrimages, and tours.
• Schedule volunteers and liturgical ministers for Masses.
• Handle initial funeral inquiries and coordinate with Friars.
• Assist with donor follow-up and routine inquiries.
• Prepare and distribute general correspondence and bulletin communications.
• Assist Gift Shop staff with orders and donations over the phone.
• Maintain office supplies and sort mail, voicemails, and transcripts requests.
• Support the Executive Director and Shrine staff with administrative tasks as needed.

Skills

Coordination

Communication

Customer Service

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Google Suite

Job description

National Shrine of Saint Rita of Cascia is seeking an Office Administrator to be the welcoming face for visitors and callers in Philadelphia. You will handle phones, set appointments, take messages, and ensure timely follow-up while performing calendar maintenance, bulletin communications, and other administrative duties.

The role involves coordinating volunteers, events, Mass intentions, and donor communications, with opportunities to work closely with the Executive Director and Shrine staff in