Hospitality Engineering Manager - Guest Experience & Maintenance

Hilton; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

The Hilton Detroit is seeking an Engineering Manager to coordinate engineering activities, manage guest and departmental service requests, and oversee maintenance schedules. You will lead Shift Engineers and RPM/Painter Engineers, working closely with other hotel departments to ensure seamless operations with minimal guest disruption.

You will also assume departmental leadership in the absence of the Director of Property Operations, driving safety, reliability, and compliance across the property.

Qualifications

• 1-2 years of experience in engineering, property maintenance, or building operations.
• Experience coordinating preventive maintenance programs, work orders, and building maintenance activities.
• Familiarity with health and safety regulations, fire life safety procedures, and emergency response protocols.
• Strong organizational, communication, and problem-solving skills, with the ability to collaborate across multiple departments.
• Previous supervisory or team leadership experience preferred.

Responsibilities

• Coordinate engineering activities and maintenance schedules across the property.
• Manage guest and departmental service requests and ensure timely resolution.
• Oversee PM and RPM procedures to meet quality standards and timelines.
• Ensure Building Management Systems and work order systems operate properly.
• Maintain inventory, purchasing, and documentation related to engineering operations.
• Provide supplemental security, safety, and emergency response support as needed.

Skills

Organizational skills

Communication skills

Problem-solving

Team collaboration

Safety awareness

Education

Bachelor's degree in Engineering

High School Diploma

Job description

The Hilton Detroit is seeking an Engineering Manager to coordinate engineering activities, manage guest and departmental service requests, and oversee maintenance schedules. You will lead Shift Engineers and RPM/Painter Engineers, working closely with other hotel departments to ensure seamless operations with minimal guest disruption.

You will also assume departmental leadership in the absence of the Director of Property Operations, driving safety, reliability, and compliance across the property.