Hospitality Engineering Manager — Guest Experience Leader

UCF Hotel Venture; Coral Gables (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid Time Off

Tuition Reimbursement

Team Member Hotel Rates

Complimentary meals

Subsidized Parking

Pet Insurance

Job summary

Loews Coral Gables Hotel is seeking an Engineering Manager to lead daily maintenance operations, coordinate preventive maintenance, and ensure four-diamond standards across guestrooms and public spaces. You will mentor teams, drive safety, and partner with department heads to deliver exceptional guest experiences in a fast-paced luxury setting.

The role requires hands-on leadership, meticulous inspections, and strong decision-making under pressure, with a focus on quality and ADA compliance

Qualifications

• 3–5 years of experience in engineering supervisory role within a hospitality environment.
• Post-secondary education in Engineering, Facilities Management, or related technical discipline.
• Leadership, training, and employee performance management experience.
• Hands-on experience with electrical, plumbing, HVAC, refrigeration, and life-safety systems.
• Familiarity with HotSOS or other CMMS systems.

Responsibilities

• Supervise daily maintenance operations and assign work to engineering staff.
• Review and inspect completed work orders for quality and accuracy.
• Address and resolve maintenance-related guest concerns with department heads.
• Oversee preventive maintenance tasks to hotel standards.
• Assist engineers with diagnosing and troubleshooting equipment malfunctions.
• Coordinate training programs to enhance team skills.
• Maintain cleanliness and safety in maintenance shops and work areas.
• Collaborate with Security on repairs of electronic locking systems.

Skills

Hands-On Leadership

Detail-Oriented

Problem Solver

Clear Communicator

Adaptable

Team Collaboration

Education

Engineering / Facilities degree

High School Diploma

Tools

HotSOS CMMS

Job description

Loews Coral Gables Hotel is seeking an Engineering Manager to lead daily maintenance operations, coordinate preventive maintenance, and ensure four-diamond standards across guestrooms and public spaces. You will mentor teams, drive safety, and partner with department heads to deliver exceptional guest experiences in a fast-paced luxury setting.

The role requires hands-on leadership, meticulous inspections, and strong decision-making under pressure, with a focus on quality and ADA compliance