Takeout Service Specialist

One Off Hospitality Group; Highwood (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

One Off Hospitality Group in Highwood, IL, is seeking a Takeout Server who brings warmth and precision to every order. You will greet guests, answer questions, and efficiently process orders placed by phone, online, or in person, while coordinating with the kitchen to ensure accuracy and timely pickup.

You will package items carefully, verify orders, manage payments, and maintain a clean, organized takeout area.

Qualifications

• High School Diploma or GED required.
• Food Handler Certification required.
• Ability to handle stress under pressure.
• Willingness to maintain a clean, healthy, and safe working environment.
• Ability to coordinate multiple activities with attention to detail.
• Ability to work independently, with minimal supervision.

Responsibilities

• Greet guests warmly and provide attentive, friendly service throughout the takeout experience.
• Answer questions about the menu, ingredients, modifications, and restaurant offerings.
• Accurately enter and process takeout orders, including phone, online, and in-person orders.
• Coordinate with the kitchen to ensure orders are prepared accurately and on time.
• Carefully check each order for accuracy, presentation, and completeness before handing it to the guest.
• Package food and beverages according to restaurant standards, ensuring items are properly labeled and secured for transport.
• Ensure guests receive all necessary condiments, utensils, napkins, sauces, and other requested items.
• Communicate clearly with kitchen and front-of-house team members regarding special requests, allergies, modifications, and timing.
• Process payments and accurately handle cash, credit cards, and other forms of payment.
• Manage multiple orders and competing priorities while maintaining a calm and positive demeanor.
• Keep the takeout area, counters, shelving, and surrounding service areas clean, organized, and stocked.
• Monitor order timing and communicate delays or issues to guests and managers.
• Assist with other front-of-house duties as needed.
• Follow all restaurant policies, health and safety standards, and food handling procedures.
• Contribute to a positive team environment and consistently represent the restaurant professionally.

Skills

Customer service

Attention to detail

Multi-tasking

Independent worker

Stress management

Education

High School Diploma or GED

Food Handler Certification

Job description

One Off Hospitality Group in Highwood, IL, is seeking a Takeout Server who brings warmth and precision to every order. You will greet guests, answer questions, and efficiently process orders placed by phone, online, or in person, while coordinating with the kitchen to ensure accuracy and timely pickup.

You will package items carefully, verify orders, manage payments, and maintain a clean, organized takeout area.