Hospitality-Driven Food Service Team Member

Krystal Restaurant; La Follette (TN); On-site; USD 18,000 - 24,000; Full time

Job summary

Krystal is seeking a Team Member in La Follette, TN to help prepare quality food in a clean, safe, and efficient environment, ensuring guests have an enjoyable experience.

You will follow Krystal procedures, maintain high standards of hospitality, and work with teammates to keep the dining area and kitchen organized and welcoming. You will also handle cash following Krystal procedures and keep drive-thru, lobby, and back-of-house areas clean and orderly.

Qualifications

• Must be at least 16 years of age.
• Able to perform essential functions of the position.
• Good teamwork and customer service mindset.

Responsibilities

• Prepares food according to Krystal procedures.
• Maintains sanitation, holding times, and safe temperatures.
• Packs food in approved Krystal containers.
• Provides friendly, accurate service and exceptional hospitality.
• Assists customers and coworkers with a positive attitude.

Skills

Team Player

Customer Focused

Accountability/Dependability

Effective Communication

Verbal communication

Basic mathematical concepts

Organize and prioritize information/t

Verify data and information

Operate office equipment

Job description

The Team Member demonstrates Krystal's Core Values in preparation of quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience.

Essential Duties and Responsibilities:

•Maintains highest possible level of Product Quality:

•Prepares food products according to approved Krystal procedures

•Adheres to approved Krystal holding times and temperatures

•Packs all food products in approved Krystal containers, lids, and bags

•Maintains highest level of "WOW" Hospitality

•Dressed in proper and complete uniform

•Great eye contact with the customer- always focusing on them

•Great smile on their face and in their voice

•Follows all approved Krystal cash handling and security procedures.

•Works well with teammates and accepts coaching from management team.

•Communicates with customers, teammates and managers in a positive manner.

•Maintains highest possible level of Cleanliness:

•Keeps food preparation area, equipment and utensils clean and sanitary.

•Meets Krystal specifications for sanitary food handling procedures

•Keeps lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day.

•Keeps parking lot and building exterior clean and free of litter.

*The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education/ Experience/Job Requirements:

•Must be at least 16 years of age.

•Must be able to perform the essential functions of the position

Knowledge/Skills/Abilities:

•Team Player - Works well with other team members to achieve goals.

•Customer Focused - Recognizes the customer as the primary focus and acts accordingly; sets a high standard for exceeding customer expectations.

•Accountability/Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results.

•Effective Communication - Uses effective and appropriate methods of interacting with others.

Skill Requirements:

•Verify data and information

•Organize and prioritize information/tasks

•Operate office equipment

•Verbal communication

•Basic mathematical concepts (e.g. add, subtract)

Physical Requirements:

•Standing for extended periods

•Extended periods viewing computer screen

•Walking

•Reading

•Speaking

•Hearing

•Lifting/carrying up to 50 pounds various items

•Repetitive Motions

•Pushing/Pulling

•Bending/Stooping

•Reaching/Grasping

Hazards:

•Normal office environment

•Electrical current

•Housekeeping and/or cleaning agents

The Krystal Company has been serving guests since 1932.
Krystal is the craveable indulgence that’s there for you and your crew with consistent, affordable, and downright delicious meals served hot and fresh, day and night.
Founders Rody Davenport Jr. and Glenn Sherrill believed that a good meal at a great price—served with a smile at a clean restaurant—would attract customers and keep them coming back. Krystal has proven them right ever since. Sure, we stick to the classics, but over the years, we’ve never been afraid to innovate, adding a breakfast menu, chicken sandwiches, hot dogs, milkshakes (and more) to our enduring selection of delicious, iconic, little square burgers.
We operate 44 Krystal's in Alabama, Florida, Georgia, Kentucky, South Carolina, and Tennessee. We are the longest tenured franchisee in the Krystal system. We have been in business since 1990. Our most important goal is customer satisfaction and employees that enjoy their jobs.