Hospitality-Driven Branch Leader | Growth & Innovation

J.P. Morgan; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase is looking for a Branch Manager in New York to lead a busy branch, delivering attentive, hospitality-driven service to clients while coaching a high-performing team.

You will drive growth in deposits and investments, manage operations with a strong risk framework, oversee branch hours including weekends, and partner with local businesses to strengthen community presence while upholding Chase's culture of service, heart, curiosity, courage and excellence.

Qualifications

• Passion for delivering exceptional client experiences and shaping the branch culture.
• Proven coaching and employee development track record.
• Strong multitasking with ability to prioritize growth plans.
• Thrives in a fast-paced environment with sound decision-making.
• Experience maintaining a strong risk and control environment.
• Ability to influence and connect teams, partners, and clients with technology.
• 2+ years of management, Retail Banking, or Chase leadership experience.
• High school degree or GED or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch by embodying culture and values.
• Deliver on branch goals by growing deposits and investments.
• Lead operations and coach the team for success.
• Represent brand with hospitality and cutting-edge financial solutions.
• Develop community relationships and engage local businesses.
• Ensure strong risk and control environment through sound judgment.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology advocacy

People development

Weekend/evening hours

Education

High school diploma or GED

College degree or military equivalent

Job description

Chase is looking for a Branch Manager in New York to lead a busy branch, delivering attentive, hospitality-driven service to clients while coaching a high-performing team.

You will drive growth in deposits and investments, manage operations with a strong risk framework, oversee branch hours including weekends, and partner with local businesses to strengthen community presence while upholding Chase's culture of service, heart, curiosity, courage and excellence.