Hospitality Dispatch & Housekeeping Coordinator

Hilton; Santa Barbara (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Travel perks

ESPP discount

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health benefits

Retirement plans

Job summary

Hilton Santa Barbara Beachfront Resort in Santa Barbara, CA is seeking a part-time Housekeeping Coordinator. You will dispatch housekeeping requests, support office operations, and help maintain guest satisfaction while coordinating with Front Office and Housekeeping teams.

The ideal candidate is bilingual (Spanish/English), has 1+ year of customer service experience, and is available across weekdays, weekends, and holidays as needed.

Qualifications

• At least one-year of customer service experience.
• Bi-lingual (Spanish and English) required.
• Ability to work the varying schedules and recent computer experience.
• Full availability required to work weekdays, weekends, holidays as needed.
• Hospitality experience a plus!

Responsibilities

• Coordinate service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service.
• Maintain service records: Log, track, and close service requests in the work order and/or property management system.
• Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms.
• Support office operations: Handle general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback.

Skills

Customer service

Bilingual

Computer skills

Job description

Hilton Santa Barbara Beachfront Resort in Santa Barbara, CA is seeking a part-time Housekeeping Coordinator. You will dispatch housekeeping requests, support office operations, and help maintain guest satisfaction while coordinating with Front Office and Housekeeping teams.

The ideal candidate is bilingual (Spanish/English), has 1+ year of customer service experience, and is available across weekdays, weekends, and holidays as needed.