Guest Experience Houseperson (Hotel Public Areas)

Hilton Santa Cruz Scotts Valley; Santa Cruz (CA); Presencial; USD 25.003 - 35.610; Jornada completa

Descripción de la vacante

Hilton Santa Cruz Scotts Valley is looking for a houseperson with strong guest-service skills to keep public areas clean and assist with room deliveries. The role supports housekeeping with linen transport, floor checks at shift start, and handling special requests to ensure a memorable guest experience.

Ideal candidates have at least one year in a houseperson or housekeeping role, with a solid work ethic and excellent organizational abilities. Apply now to join our hospitality team.

Formación

• High school diploma or GED required.
• Strong customer service mindset and guest-first attitude.
• 1 year of experience in a houseperson or housekeeping role preferred.
• Excellent organizational and time management skills.
• Ability to follow directions and work as part of a team.

Responsabilidades

• Make deliveries to guest rooms for requested items such as amenities, linens, and bedding.
• Transport clean linen to storage rooms and replenish supplies on each floor.
• Inspect assigned floors at shift start and collect trash and soiled linen per instruction.
• Ensure high level of guest service by anticipating requests and responding quickly.
• Clean and maintain guest rooms, corridors, lobby, and other areas.

Conocimientos

Customer service

Time management

Communication

Organization

Educación

High school diploma or GED

Descripción del empleo

Hilton Santa Cruz Scotts Valley is looking for a houseperson with strong guest-service skills to keep public areas clean and assist with room deliveries. The role supports housekeeping with linen transport, floor checks at shift start, and handling special requests to ensure a memorable guest experience.

Ideal candidates have at least one year in a houseperson or housekeeping role, with a solid work ethic and excellent organizational abilities. Apply now to join our hospitality team.