Housekeeping Coordinator - Caribe Hilton

Caribe Hilton; New Mexico; On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Go Hilton travel program: 100 nights of discounted travel

DailyPay access to your pay

Hilton Shares (ESPP) – 15% share purchase discount

Maternity and parental leave

Education assistance via Guild Education

Flexible shifts

Comprehensive health insurance

Mental health resources

Best-in-class PTO

401(k) plan with company match

Job summary

A renowned hotel in New Mexico is seeking a Housekeeping Coordinator to manage housekeeping operations and support the team. The ideal candidate will have over 2 years of housekeeping and over 1 year of coordinator experience, demonstrating reliability, adaptability, and bilingual communication skills in Spanish and English. This role requires full availability for rotating shifts, including weekends and holidays, and offers competitive pay and various benefits, including comprehensive health insurance and the Go Hilton travel program.

Qualifications

• Minimum 2 years housekeeping experience.
• Minimum 1 year Housekeeping Coordinator experience.
• Reliability, adaptability, high-volume experience.
• Computer literacy.
• Willingness to learn and adapt in a fast-paced environment.
• Spanish and English communication skills.

Responsibilities

• Answer all incoming telephone calls and dispatch appropriate services.
• Maintain the work order and property management system.
• Coordinate with housekeeping and property operation teams.
• Respond to emergency calls and monitor the alarm system.
• Process paperwork, schedule team members, and track guest comments.

Skills

Housekeeping experience

Team coordination

Reliability

Adaptability

Bilingual (Spanish and English)

Computer literacy

Job description

Join to apply for the Housekeeping Coordinator - Caribe Hilton role at Caribe Hilton.

The famous Caribe Hilton has welcomed guests since 1949 and offers an array of services. The hotel seeks a Housekeeping Coordinator to manage house‑keeping operations and support the team.

Ideal Candidate: 2+ years housekeeping, 1+ year coordinator experience, reliable, adaptable, high volume experience, computer savvy, willing to learn, able to communicate in Spanish and English.

Shift Pattern

Full Availability. Rotating shifts throughout the week. Weekends and holidays required.

Pay Rate

$14.00 per hour.

Benefits

• Go Hilton travel program: 100 nights of discounted travel
• DailyPay access to your pay when needed
• Hilton Shares (ESPP) – 15% share purchase discount
• Maternity and parental leave: 12 weeks paid for birth mother, 4 weeks for eligible partners and adoptive parents
• Education: wide variety of credentials via Guild Education, including college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive health insurance, including telemedicine and at‑home care
• Mental health resources – free counseling through the Employee Assistance Program
• Best‑in‑class PTO
• 401(k) plan with company match
• Benefits may vary by property

Responsibilities

• Answer all incoming telephone calls, respond to inquiries and dispatch appropriate service promptly and friendly.
• Maintain the work order and property management system; log, initiate, dispatch, close work orders and generate reports.
• Ensure vacant/ready rooms are available to Front Office by coordinating with housekeeping and property operation teams.
• Respond to emergency calls and monitor the alarm system.
• Coordinate office traffic.
• Process paperwork, schedule team members, process payroll, conduct inventory and equipment maintenance and track guest comments and feedback.
• Assign assignments to team members and follow up.

Qualifications

• Minimum 2 years housekeeping experience.
• Minimum 1 year Housekeeping Coordinator experience.
• Reliability, adaptability, high‑volume experience.
• Computer literacy.
• Willingness to learn and adapt in a fast‑paced environment.
• Spanish and English communication skills.

About Hilton

Hilton is a global hospitality leader, dedicated to delivering exceptional guest experiences and fostering an inclusive environment for its team members.