Hospitality Director: Elevate Guest Experience & Team

Apizza Alimentari; Town of Manlius (NY); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Vacation/Sick Time

401(k) opportunities

Health Insurance Opportunities

Résumé du poste

An Italian-inspired market and trattoria is seeking a Hospitality Director in New York to lead the guest experience and develop an exceptional service culture. You will be responsible for training and managing the team, ensuring operational excellence, and building a welcoming environment. Ideal candidates will have over three years of hospitality leadership experience, a passion for Italian hospitality, and strong attention to detail, ensuring every guest feels valued and cared for.

Qualifications

• 3+ years in hospitality leadership with a focus on guest experience.
• Ability to create a warm and service-oriented culture.
• Strong attention to detail in service execution.

Responsabilités

• Lead guest experience and set service expectations.
• Hire, train, and manage hospitality team members.
• Ensure operational excellence during busy service times.

Connaissances

Guest experience leadership

Team development

Service recovery

Hospitality training

Description du poste

An Italian-inspired market and trattoria is seeking a Hospitality Director in New York to lead the guest experience and develop an exceptional service culture. You will be responsible for training and managing the team, ensuring operational excellence, and building a welcoming environment. Ideal candidates will have over three years of hospitality leadership experience, a passion for Italian hospitality, and strong attention to detail, ensuring every guest feels valued and cared for.