Hospitality Crew Member

Lynn DQ / Dairy Queen; Greensburg (Westmoreland County); Sur place; USD 12 000 - 21 000; Plein temps

Avantages offerts par ce poste

Family-Friendly Environment

Flexible Scheduling

Locally Owned

Paid Time Off Accrual

Medical Insurance

Dental Insurance

Vision Insurance

401K with Employer Match

Free Meals While Working

Discounts on Cakes

Résumé du poste

Lynn DQ / Dairy Queen in Greensburg is hiring restaurant crew members to support front counter, drive-thru, cashier and expeditor roles. Pay starts at $12–$15 per hour for 18+ with experience, $11–$14 for ages 16–17, and $9 for ages 14–15, with franchisee discretion and availability.

Responsibilities include greeting guests, taking orders, handling transactions, keeping areas clean, and working as a team to deliver quality products and service. Benefits offered by the franchisee are included.

Qualifications

• Ages 14–15 eligible for starting pay
• Ages 16–17 eligible for starting pay
• Ages 18+ eligible for starting pay
• Customer service oriented and able to work in a fast paced environment

Responsabilités

• Communicate clearly with customers and teammates
• Greet guests entering the restaurant or drive-thru
• Handle drive-thru and cash transactions accurately
• Maintain a clean and sanitary work area during shifts
• Operate and maintain food, drink and service equipment
• Stock and rotate products and assist with end-of-day cleaning
• Work as a team to ensure quality, value, service and cleanliness
• Perform other duties as requested by management

Description du poste

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

Pay Rate: Starting at $12-$15 for 18 years old+ based on experience and availability.

16 & 17 years old: Starting at $11-$14 based on experience and availability.

14 & 15 years old: Starting at $9

Execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence. This position could include Front Counter, Drive-Thru, Cashier and Expeditor jobs.

Job functions include, but are not limited to:

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Be pleasant and alert to customer needs.
• Greet guests as they enter restaurant or drive thru.
• Initiate and complete customer transactions quickly and accurately through the drive thru.
• Process customer transactions and maintain an accurate cash drawer throughout shift.
• Keep entire work area clean and sanitary throughout shift.
• Operate and maintain food/drink/treat related equipment and registers properly and safely.
• Stock and execute proper rotation of products.
• Assist with end of day cleaning.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Perform other duties and responsibilities as requested by management staff or shift leaders.

Additional Responsibilities:

• Be friendly and have a positive attitude!
• Answer customer questions about product ingredients and preparation; suggest appropriate items to compliment customer orders.
• Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
• Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
• Communicate all significant issues, both positive and negative, with management staff.

Benefits:

• Family-Friendly Work Environment
• Flexible Scheduling
• Locally Owned
• Ability to Accrue Paid Time Off
• Medical, Dental and Vision Insurance (Full-Time)
• 401K with Employer Match (Full-Time)
• Free Meals While Working
• Off Duty Discounts, including 50% off Cakes