Front Counter Crew

Sunrise Dairy Queen Group; Trafalgar (IN); On-site; USD 13,776 - 19,286; Part time

Job summary

A local fast-food franchise in Trafalgar, Indiana, is looking for a Front Counter Crew Member who is passionate about delivering exceptional customer service. The role includes greeting fans, assisting with menu navigation, and maintaining a positive environment. Ideal candidates should be able to work under pressure, stand for long periods, and lift heavy items. Join a fun, energetic team and help create memorable experiences for guests.

Qualifications

• Positive communication with fans and co-workers during shifts.
• Ability to work well under pressure while maintaining a good attitude.
• Comfortable standing for entire shift and able to lift 50 pounds.

Responsibilities

• Be an ambassador of the Dairy Queen brand.
• Greet and welcome fans enthusiastically.
• Assist fans with menu navigation and ingredient questions.
• Exceed fan expectations through timely and quality service.
• Solve fan concerns calmly following service recovery standards.

Skills

Positive communication

Ability to work under pressure

Team player

Customer service

Job description

Pay Range:

$10-$14/hr

Front Counter Crew Member

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy

Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business

owners. The franchisee of this restaurant will be your employer if you are hired and will make all

hiring, wage, hour, and other employment-related decisions.