Hospitality Concierge: Welcoming Lobby & Guest Services

Denver Metro Chamber of Commerce; Denver (CO); Sur place; USD 30 000 - 31 000; Plein temps

Résumé du poste

The Denver Metro Chamber of Commerce is seeking a Lobby Concierge & Guest Services Coordinator in Denver, CO. This full-time role supports the Facilities team by warmly welcoming visitors, directing guests, and maintaining a smooth lobby experience.

You will manage front desk activity, answer calls, issue badges, coordinate deliveries, and assist with light maintenance while ensuring excellent guest service and confidentiality.

Qualifications

• A high school diploma or equivalent; reception/front-desk experience preferred.
• Experience in reception, hospitality or customer service.
• Ability to greet visitors and connect them with resources.

Responsabilités

• Welcome members, visitors, tenants and employees and connect them with the right people.
• Manage front desk activity, answer calls and respond to questions.
• Support building safety by monitoring visitor access, issuing badges and following opening and closing procedures.
• Keep the lobby and shared spaces welcoming and ready for use, assist with light maintenance and flag building concerns to the Facilities team.
• Coordinate deliveries, maintain visitor information and help colleagues with meeting scheduling and routine administrative needs.
• Monitor and restock office supplies so employees have what they need.
• Resolve everyday guest concerns calmly and connect people with additional support when needed.

Connaissances

Welcoming communication

Organizational skills

Calm under pressure

Confidentiality

Reception experience

Formation

High school diploma or equivalent

Outils

Microsoft Office

Multi-line phones

Description du poste

The Denver Metro Chamber of Commerce is seeking a Lobby Concierge & Guest Services Coordinator in Denver, CO. This full-time role supports the Facilities team by warmly welcoming visitors, directing guests, and maintaining a smooth lobby experience.

You will manage front desk activity, answer calls, issue badges, coordinate deliveries, and assist with light maintenance while ensuring excellent guest service and confidentiality.