Flexible-Shift Hospitality Attendant – Breakfast & Lobby

Shaner Group; Mechanicsburg (Cumberland County); On-site; USD 17,000 - 22,000; Full time

Job summary

Shaner Hotels is seeking a breakfast attendant to warmly welcome guests, assist with breakfast service, and ensure smooth operation of the breakfast bar. You will maintain food quality, replenish items, and support inventory tasks in a fast-paced hotel environment.

Candidates should have at least one year in customer service, hotel experience preferred, and basic food safety certification. English/Spanish bilingual ability is a plus, with on-site shifts including weekends and holidays.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items, replenishing food and assisting in serving to guests.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Observe all house and safety rules, food handling procedures, and security procedures.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

Food safety certification

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.