Hospitality Associate—Tasting Room Team

Tasting Room Expo; California; Hybrid; USD 29,000 - 40,000; Part time

Job summary

Neely is seeking a part‑time Hospitality Associate to join our team in Portola Valley and help grow our hospitality program. We are an estate winery focused on a world-class guest experience and community connection.

The role involves hosting guests, pouring wine, selling memberships and events, and supporting onsite and offsite events on Fridays and Saturdays with occasional additional duties as needed.

Qualifications

• Experience in hospitality, preferably wine-focused.
• Demonstrated sales acumen.
• Knowledge of wine and viticulture.
• Strong communication and interpersonal skills.

Responsibilities

• Collaboratively envision and execute an excellent guest experience at the tasting room, vineyards, winery, and estate.
• Host guests at Tasting Barn: pour wine, tell story, connect, sell, clean.
• Represent Neely professionally and enthusiastically; build relationships and community.
• Execute onsite and offsite events.
• Graciously and skillfully sell wine, membership, events, etc.
• Perform opening and closing Standard Operating Procedures.
• Other duties as assigned.

Skills

Hospitality

Sales acumen

Wine knowledge

Communication

Job description

Neely Wine Hospitality Associate

Neely is seeking a part time Hospitality Associate to join our team and our growing hospitality program. Neely is located in the town of Portola Valley, just seven minutes from 280, but we feel a world away. An estate winery that farms 16 acres—we tell a story of place, time, and engagement. We are building an exceptional hospitality experience with the goal of building a world-class hospitality experience. Please see our 5.0 star Google rating and reviews to understand the experience we already provide and continue to build upon. Our new team member will be an essential player towards continuing and growing a culture of connection, excellence, and success.

Our ideal candidate would work an eight hour shift every Friday and Saturday, and have additional availability for occasional onsite and offsite events with advance notice.

Roles & Responsibilities

• Collaboratively envision and execute an excellent, unique guest experience at the tasting room, vineyards, winery, and estate.
• Host guests at Tasting Barn: pour wine, tell story, connect, sell, clean
• Represent Neely professionally and enthusiastically. Build relationships and community.
• Execute Onsite and Offsite Events
• Graciously and skillfully sell wine, membership, events, etc.
• Perform opening and closing Standard Operating Procedures
• Other duties as assigned

Knowledge, Skills, and Experience

• Experience in hospitality, preferably wine-focused
• A demonstrated record of sales acumen
• Knowledge of wine and viticulture
• Strong communication and interpersonal skills

Basic Qualifications

• 21 years or older
• Ability to be on your feet for long periods of time
• Ability to lift and carry 40 pounds
• Ability to use technology for POS and Club Management
• Excellent customer service and professionalism
• Passion for wine

Compensation

• $25/hr base pay
• Wine Club sign up bonuses + tips
• Employee wine allocation and discounts