Hospitality and Sales Attendant

CHANDON AUSTRALIA; Coldstream (KY); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Health & wellbeing subsidy

Employee discounts

Job summary

Domaine Chandon Australia is seeking a friendly Hospitality and Sales Attendant to join our cellar door team in the Yarra Valley. You will welcome guests, assist with food and beverage service, and support retail sales in a dynamic winery setting.

The role offers daytime hours with weekend availability and a focus on delivering a positive guest experience, working across guest-facing areas with a hands-on, practical approach.

Qualifications

• Customer-focused and reliable team member with a positive attitude.
• Experience in hospitality, guest service or retail welcomed but not essential.
• Willingness to work across guest-facing areas and weekends.

Responsibilities

• Provide friendly and efficient service to guests at the Cellar Door, including hosting, seating and general guest assistance.
• Assist with food and beverage service and sales, including taking and processing orders.
• Support retail service and sales within the boutique and other service areas.
• Help coordinate guest flow, seating plans, and reservations as required.
• Restock shelves, fridges, and service areas to maintain smooth daily operations.
• Service sections, rooms, or guest areas independently as required.
• Maintain presentation, cleanliness, and organisation across guest-facing spaces.
• Support team operations and provide general assistance to less experienced attendants where needed.

Skills

Customer service

Hospitality mindset

Team player

Communication skills

Job description

We are passionate, because our mission excites us. At CHANDON, we craft exceptional sparkling wines and experiences based on the celebration of communities. We care about making our wines the best. We are bold, because from day one we have been committed to finding new and unexpected opportunities, people and methods.

At CHANDON, we stand for our values of diversity and inclusion, courage and collaboration within our cross-cultural community. We are proud to be part of the Sparkling Wine Maison of the LVMH Group, with wineries in Argentina, Brazil, California, Australia, and China, the sun never sets on CHANDON.

About the Role

Working from our modern facilities in the Yarra Valley, ourHospitality and Sales Attendantsupports the day-to-day operation of the Cellar Door across a range of guest-facing areas. This role offers daytime hours only, a rarity in hospitality and retail, and the opportunity to be part of a welcoming team focused on delivering a positive guest experience.

Responsibilities

• Provide friendly and efficient service to guests across the Cellar Door, including hosting, seating, and general guest assistance.
• Assist with food and beverage service and sales, including taking and processing orders.
• Support retail service and sales within the boutique and other service areas.
• Help coordinate guest flow, seating plans, and reservations as required.
• Restock shelves, fridges, and service areas to maintain smooth daily operations.
• Service sections, rooms, or guest areas independently as required.
• Maintain presentation, cleanliness, and organisation across guest-facing spaces.
• Support team operations and provide general assistance to less experienced attendants where needed.

About You

• A customer-focused and reliable team member with a positive attitude.
• Previous hospitality, guest service, or retail experience is welcomed, but not essential.
• Comfortable working across a variety of guest-facing areas with general direction.
• Strong communication skills and a practical, hands-on approach to service.
• Availability to work a rotating roster, including weekends, with weekday availability also desirable.

Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals, irrespective of gender, age, religion and sexual orientation.

Benefits & Application

You will join a friendly, dedicated and professional team. We offer a competitive hourly pay rate with applicable loadings, comprehensive induction and training in safety and work practices, generous employee discounts on retail purchases, and a Health and Wellbeing subsidy.

To be considered for this role, candidates must have the legal right to work in Australia and reliable transportation to and from the winery, as public transport is not available.