Daytime Wine Cellar Door Host & Sales Associate

CHANDON AUSTRALIA; Coldstream (KY); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Health & wellbeing subsidy

Employee discounts

Job summary

Domaine Chandon Australia is seeking a friendly Hospitality and Sales Attendant to join our cellar door team in the Yarra Valley. You will welcome guests, assist with food and beverage service, and support retail sales in a dynamic winery setting.

The role offers daytime hours with weekend availability and a focus on delivering a positive guest experience, working across guest-facing areas with a hands-on, practical approach.

Qualifications

• Customer-focused and reliable team member with a positive attitude.
• Experience in hospitality, guest service or retail welcomed but not essential.
• Willingness to work across guest-facing areas and weekends.

Responsibilities

• Provide friendly and efficient service to guests at the Cellar Door, including hosting, seating and general guest assistance.
• Assist with food and beverage service and sales, including taking and processing orders.
• Support retail service and sales within the boutique and other service areas.
• Help coordinate guest flow, seating plans, and reservations as required.
• Restock shelves, fridges, and service areas to maintain smooth daily operations.
• Service sections, rooms, or guest areas independently as required.
• Maintain presentation, cleanliness, and organisation across guest-facing spaces.
• Support team operations and provide general assistance to less experienced attendants where needed.

Skills

Customer service

Hospitality mindset

Team player

Communication skills

Job description

Domaine Chandon Australia is seeking a friendly Hospitality and Sales Attendant to join our cellar door team in the Yarra Valley. You will welcome guests, assist with food and beverage service, and support retail sales in a dynamic winery setting.

The role offers daytime hours with weekend availability and a focus on delivering a positive guest experience, working across guest-facing areas with a hands-on, practical approach.