Hospitality Agent

Propolis; Miami (FL); On-site; USD 23,419 - 30,307; Full time

Job summary

Propolis in Miami is seeking a Hospitality & Leasing Agent to represent our communities and interact with prospective residents. This full-time role involves conducting tours, answering questions, and ensuring a positive experience for all residents.

The ideal candidate will be friendly, organized, and motivated. Strong communication skills are crucial. No prior leasing experience is required, but customer-facing skills are a plus. The position offers growth opportunities as the company expands.

Qualifications

• Strong communication skills are essential for this role.
• Comfortable using technology and learning new software.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Respond to inquiries from prospective residents.
• Schedule and conduct property tours.
• Assist with move-ins and resident communications.
• Guide applicants through the leasing process.

Skills

Strong communication skills

Friendly and personable

Highly organized

Reliable

Proactive

Resourceful

Problem-solving skills

Positive and energetic

Job description

Hospitality & Leasing Agent

Location: Little Havana, Miami

Compensation: $17–$22 per hour depending on experience

Full-Time Position

The Propolis is looking for a Hospitality & Leasing Agent to become one of the main faces of our communities.

This role is a combination of hospitality, leasing, sales, and resident interaction. You will spend your day communicating with prospective residents, conducting tours, answering questions, helping people move into our communities, and creating a positive experience throughout the process.

We are not looking for someone with the perfect resume.

We are looking for someone who is:

• Friendly and personable
• Comfortable talking to people all day
• Highly organized
• Reliable
• Proactive
• Resourceful
• Comfortable solving problems independently
• Motivated by results
• Positive and energetic

Responsibilities

• Respond to inquiries from prospective residents
• Follow up with leads
• Schedule and conduct property tours
• Guide applicants through the leasing process
• Assist with move-ins and resident communications
• Help maintain strong occupancy across the portfolio
• Create and post content showcasing available units and community life
• Represent The Propolis professionally both online and in person

Requirements

• Strong communication skills
• Comfortable using technology and learning new softwareAbility to multitask and stay organized in a fast-paced environment
• English required
• Spanish is a plus

No prior leasing experience is required.

Hospitality, sales, customer service, restaurant, hotel, front desk, retail, or other people-facing experience is a plus, but we are primarily hiring for attitude, communication skills, work ethic, and the ability to learn.

Growth Opportunity

This position offers a path into leadership for the right person as the company continues to grow.

If you enjoy working with people, solving problems, and helping create a great living experience, we'd love to hear from you.