Hospitality Agent- Propolis

Propolis; Miami (FL); On-site; USD 23,419 - 31,684; Full time

Job summary

Propolis in Little Havana, Miami is seeking a Hospitality & Leasing Agent to be a vital part of our community. This role blends hospitality, leasing, and sales, focusing on resident interaction and support throughout the leasing process.

The ideal candidate will have strong communication skills and the ability to multitask effectively in a dynamic environment. No prior leasing experience is required, as we prioritize attitude and willingness to learn. This position offers significant growth potential as the company expands.

Qualifications

• Strong communication skills, especially in English; Spanish is a plus.
• Ability to multitask and stay organized in a fast‑paced environment.
• Comfortable using technology and learning new software.

Responsibilities

• Respond to inquiries from prospective residents.
• Schedule and conduct property tours.
• Guide applicants through the leasing process.
• Assist with move‑ins and resident communications.
• Create content showcasing available units and community life.

Skills

Strong communication skills

Comfortable using technology

Ability to multitask

Friendly and personable

Organized

Proactive

Tools

Photography

Videography

Social media management

Job description

Hospitality & Leasing Agent

Location: Little Havana, Miami

Compensation: $17–$23 per hour depending on experience

Full-Time Position

The Propolis is looking for a Hospitality & Leasing Agent to become one of the main faces of our communities.

This role is a combination of hospitality, leasing, sales, and resident interaction. You will spend your day communicating with prospective residents, conducting tours, answering questions, helping people move into our communities, and creating a positive experience throughout the process.

We are not looking for someone with the perfect resume.

Desired Qualities

• Friendly and personable
• Comfortable talking to people all day
• Highly organized
• Reliable
• Proactive
• Resourceful
• Comfortable solving problems independently
• Motivated by results
• Positive and energetic

Responsibilities

• Respond to inquiries from prospective residents
• Follow up with leads
• Schedule and conduct property tours
• Guide applicants through the leasing process
• Assist with move‑ins and resident communications
• Help maintain strong occupancy across the portfolio
• Create and post content showcasing available units and community life
• Represent The Propolis professionally both online and in person

Requirements

• Strong communication skills
• Comfortable using technology and learning new software
• Ability to multitask and stay organized in a fast‑paced environment
• English required
• Spanish is a plus

Preferred Qualifications

• Experience with photography, videography, or basic content creation
• Experience editing photos and videos for social media
• Experience managing Instagram, Facebook, TikTok, or similar platforms
• Experience creating content that helps promote products, services, or communities
• Hospitality, sales, customer service, hotel, restaurant, retail, or leasing experience is a plus

No prior leasing experience is required.

We are primarily hiring for attitude, communication skills, work ethic, organization, reliability, and the ability to learn.

Growth Opportunity

This position offers a path into leadership for the right person as the company continues to grow.

If you enjoy working with people, solving problems, and helping create a great living experience, we'd love to hear from you.