Hospitality Admin Pro - Organize, Support, Excel

Naval Academy; Annapolis (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

HSA or FSA options

Job summary

Naval Academy invites applications for an Administrative Assistant within the Naval Academy Hospitality team to support operations, payroll, budgeting, and guest services for midshipmen, staff, and visitors.

The role emphasizes organizational excellence, calendar coordination, customer service, and data entry, with a strong preference for hospitality experience and proficiency in Google Suite and Microsoft Office.

Qualifications

• Experience in an Administrative Assistant role.
• Experience in the restaurant, catering and/or hospitality field is preferred.
• Proficiency with Google Suite and Microsoft Office Suite.
• Strong verbal and written communication skills.
• Experience with data entry and maintaining records.
• Customer service experience; ability to think strategically to solve problems.

Responsibilities

• Provide comprehensive administrative support to management and staff across the department, including creating forms and communications, maintaining SOPs, payroll reports, and mail handling.
• Coordinate calendars and events, support security inspections and safety reporting with USNA Safety Office.
• Deliver customer service to patrons, midshipmen, faculty and vendors; assist with merchandise, orders, and communications.
• Organize and track inventory and procurement paperwork; assist with cycle counts and POS system processing.
• Collect and analyze productivity data, prepare daily sales reports, and support quarterly commission event documentation.
• Assist with USNA events and special projects as needed; maintain confidentiality and HIPAA/PII compliance.

Skills

Administrative support

Hospitality industry experience

Google Suite

Microsoft Office

Communication skills

Data entry

Customer service

Strategic problem solving

Tools

POS system

Job description

Naval Academy invites applications for an Administrative Assistant within the Naval Academy Hospitality team to support operations, payroll, budgeting, and guest services for midshipmen, staff, and visitors.

The role emphasizes organizational excellence, calendar coordination, customer service, and data entry, with a strong preference for hospitality experience and proficiency in Google Suite and Microsoft Office.