Hospital Visitor & Information Desk Specialist

Virtua Medical Group, PA; Voorhees Township (NJ); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid sick leave

Job summary

Virtua Health is seeking a part-time, on-site receptionist to greet visitors and assist patients and vendors with a positive, welcoming experience. You will handle phone inquiries, provide directions, and coordinate with staff to ensure smooth patient flow.

The role requires a high school diploma or equivalent and at least 2 years of customer service experience, with strong verbal communication and interpersonal skills. Per diem scheduling and varied shifts may apply.

Qualifications

• 2 years customer service experience.
• Strong verbal communication skills and excellent telephone etiquette.
• Excellent interpersonal skills and team player.

Responsibilities

• Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience.
• Provide accurate information, directions and, receives and responds to all telephone inquiries.
• Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
• Verifies all staff is wearing ID badge.
• Abides and enforces visiting hour policy and procedure.

Skills

Customer service

Verbal communication

Telephone etiquette

Interpersonal skills

Education

High School diploma or equivalent

Job description

Virtua Health is seeking a part-time, on-site receptionist to greet visitors and assist patients and vendors with a positive, welcoming experience. You will handle phone inquiries, provide directions, and coordinate with staff to ensure smooth patient flow.

The role requires a high school diploma or equivalent and at least 2 years of customer service experience, with strong verbal communication and interpersonal skills. Per diem scheduling and varied shifts may apply.