Information Desk Representative, Per Diem, Voorhees

Virtua Health; Voorhees Township (NJ); In loco; USD 25.000 - 33.000; Part-time

Descrizione del lavoro

Virtua Health, located in Voorhees, NJ, seeks a part-time Customer Service Associate for on-site work. The role involves greeting visitors, directing them to appropriate locations, and handling phone inquiries. Flexible shifts and a per-diem schedule support 20 hours per pay period.

Requires a high school diploma and at least 2 years of customer service experience with strong communication and telephone etiquette. Hourly rate listed as $18.36–$23.60, with comprehensive benefits for staff.

Competenze

• 2 years customer service experience.
• Strong verbal communication skills.
• Excellent telephone etiquette.
• Excellent interpersonal skills and team player.

Mansioni

• Greets and welcomes visitors, patients and vendors, providing excellent customer service.
• Provide accurate information and directions; respond to telephone inquiries.
• Coordinate access to hospital locations and departments as needed.

Conoscenze

Customer service

Verbal communication

Telephone etiquette

Team player

Formazione

High School diploma

Descrizione del lavoro

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that’s wellness and prevention, experienced specialists, life‑changing care, or something in‑between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet‑recognized health system ranked by U.S. News and World Report, we’ve received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we’re committed to the well‑being of the community. That means bringing life‑changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We’re also affiliated with Penn Medicine for cancer and neurosciences, and the Children’s Hospital of Philadelphia for pediatrics.

Job Information

Location: Voorhees – 100 Bowman Drive. Remote Type: On‑Site. Employment Type: Employee. Employment Classification: Per Diem. Time Type: Part time. Work Shift: 1st Shift (United States of America). Total Weekly Hours: 0. Additional Locations: Job Information: Schedule: Varied shifts based on need of department. 20 hours per pay period (2 weeks).

Summary

Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience. Provide accurate information, directions and, receives and responds to all telephone inquiries.

Position Responsibilities

• Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
• Verifies all staff is wearing ID badge.
• Abides and enforces visiting hour policy and procedure.
• Communicates directions to all locations/departments within the facility.
• Receives and responds to all telephone inquiries and assists visitors with special needs.

Position Qualifications Required / Experience Required

2 years customer service experience. Strong verbal communication skills and excellent telephone etiquette. Excellent interpersonal skills and team player.

Required Education

High School diploma or equivalent.

Hourly Rate

Hourly Rate: $18.36 - $23.60 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Benefits

Virtua offers a comprehensive package of benefits for full‑time and part‑time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short‑term disability and optional long‑term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information.

Company Mission

Be Well, Get Well and Stay Well That’s our mission. We’re dedicated to offering the best quality care through our extensive range of services and facilities. Our doctors, clinical practitioners, and administrative staff are a respectful, caring team of professionals committed to providing world‑class quality healthcare. We continually work to be your premier choice of health and wellness in South New Jersey.