Hospital Information Desk Associate

Virtua Health; Franklin Township (NJ); On-site; USD 25,000 - 33,000; Part time

Job summary

Virtua Health in Voorhees, NJ seeks a welcoming Customer Service Representative to greet visitors, patients and vendors and provide outstanding service in person and over the phone.

You will access the hospital computer system to direct people, answer inquiries, and uphold visiting hours and ID badge policies. This part-time role offers varied shifts, 20 hours per pay period, and a comprehensive benefits package.

Qualifications

• 2 years customer service experience.
• Strong verbal communication skills and excellent telephone etiquette.
• Excellent interpersonal skills and team player.

Responsibilities

• Greets visitors, patients and vendors providing excellent customer service and a welcoming experience.
• Provide accurate information, directions and respond to all telephone inquiries.
• Access patient registration data using hospital system and direct visitors accordingly.
• Verify staff ID badges are worn.
• Enforce visiting hour policy and procedures.
• Communicate directions to all locations/departments.
• Assist visitors with special needs and inquiries.

Skills

Customer service

Verbal communication

Telephone etiquette

Interpersonal skills

Team player

Education

High School diploma or equivalent

Job description

Virtua Health in Voorhees, NJ seeks a welcoming Customer Service Representative to greet visitors, patients and vendors and provide outstanding service in person and over the phone.

You will access the hospital computer system to direct people, answer inquiries, and uphold visiting hours and ID badge policies. This part-time role offers varied shifts, 20 hours per pay period, and a comprehensive benefits package.