Hospital Transfer Coordinator

CH_050 Cayuga Medical Center at Ithaca, Inc.; Hayts Corner (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Cayuga Health is seeking a Transfer Center Associate to facilitate smooth patient transfers between hospitals, coordinating with RNs, physicians, and EMS teams. The role emphasizes strong communication and organizational skills to manage transfer requests, arrange transportation, and document patient details accurately.

Initial onsite at Cayuga Medical Center in Ithaca, NY with a move to Montour Falls, NY in 2025; 2 On / 2 Off rotation. Pay range $20.50–$26.00 per hour plus benefits.

Qualifications

• High School Diploma or equivalent; CPR Certification; EMTALA knowledge; CMS guidelines understanding; strong organizational and time-management abilities; excellent customer service and communication skills; familiarity with payer authorizations and EMR systems.

Responsibilities

• Builds trusting relationships with referring parties to address transfer needs effectively.
• Coordinates and facilitates hospital transfers, ensuring EMTALA compliance and appropriate care levels.
• Collaborates with physicians, nurses, Administrative Supervisors, and Patient Access teams to gather clinical information, assign beds, and initiate patient registration.

Skills

CPR Certification

EMTALA knowledge

CMS guidelines

Organizational skills

Communication skills

Customer service

Payer authorization processes

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Cayuga Health is seeking a Transfer Center Associate to facilitate smooth patient transfers between hospitals, coordinating with RNs, physicians, and EMS teams. The role emphasizes strong communication and organizational skills to manage transfer requests, arrange transportation, and document patient details accurately.

Initial onsite at Cayuga Medical Center in Ithaca, NY with a move to Montour Falls, NY in 2025; 2 On / 2 Off rotation. Pay range $20.50–$26.00 per hour plus benefits.