Hospital Telephone Operator - Flexible Per Diem Shifts

Care Plus Bergen, Inc.; Paramus (NJ); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, vision plans

Tuition reimbursement

Generous paid time off

Job summary

Bergen New Bridge Medical Center is seeking a Telephone Operator for a part-time, on-site role in Paramus, NJ. You will handle incoming calls, provide paging services, convey accurate information to callers, and support emergency communications in a fast-paced hospital environment.

The position requires 1 year of switchboard experience and strong PC/keyboard and English communication skills. A comprehensive benefits package and education support are offered.

Qualifications

• High School diploma or equivalent required.
• 1 year of experience as a Telephone Operator on a heavy-volume switchboard preferred; hospital setting preferred.
• Strong PC/keyboard skills and excellent verbal and written communication.

Responsibilities

• Channels all incoming calls and provides direct numbers as needed; connects callers with local and out-of-state numbers using a PC/Windows based console.
• Provides paging services: overhead, beepers, fire alerts, codes, traumas, disasters.
• Takes messages from emergency numbers and reports to appropriate departments; logs information.
• Delivers telephone and communication services in emergencies per hospital policies (codes, traumas, disasters, bomb threats).
• Maintains department logs and familiarizes self with announcements to provide accurate information to callers.
• Assists in training new telephone room personnel and answers questions about the system.
• Maintains department cleanliness and performs related duties as assigned.

Skills

PC/Keyboard skills

Oral communication

Interpersonal skills

English proficiency

Education

High School diploma or equivalent

Job description

Bergen New Bridge Medical Center is seeking a Telephone Operator for a part-time, on-site role in Paramus, NJ. You will handle incoming calls, provide paging services, convey accurate information to callers, and support emergency communications in a fast-paced hospital environment.

The position requires 1 year of switchboard experience and strong PC/keyboard and English communication skills. A comprehensive benefits package and education support are offered.