Hospital Services Technician

Waste Management; Orange (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid vacation

Job summary

Waste Management is seeking a Hospital Services Technician to travel between customer healthcare facilities, performing proactive collection and exchange of waste containers for WMHS programs such as Sharps, Pharmaceutical Waste, and Document Management. The role requires on-site presence and strict adherence to service schedules.

Two years of customer service experience or equivalent education is preferred, along with a valid driver’s license.

Qualifications

• Requires on-site presence at WMHS customer locations and compliance with mandatory immunization requirements.
• 2 years industry related experience in a customer service capacity preferred, or equivalent education/experience.
• Valid Driver's License required.

Responsibilities

• Travels between customer healthcare facilities to monitor, collect, and exchange waste containers for WMHS programs.
• Interacts with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined schedule.
• Performs other duties as assigned.

Skills

Customer service

Communication

Driver's license

Education

High School Diploma or GED

Job description

Stericycle is now part of W M To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release

What is the value of a WM job? The value of a WM job ismore than a paycheck. It’s a way to create opportunities for you and your family.
Who are we? #WeAreWM

I. About Hospital Services Technicans

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties and Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

A. Required Qualifications

• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License

B. Preferred Qualifications

• High School Diploma or GED (accredited)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Field: This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

Pay: The expected base pay rate for this position is $23.75 Per Hour Plus Overtime. This rate represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.