Hospital Services Technician

Waste Management; New York (NY); On-site; USD 69,200,000 - 75,492,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Job summary

Waste Management is seeking an on-site Hospital Services Worker in New York to travel between healthcare facilities, proactively collecting and exchanging waste containers for WMHS programs. You will maintain a strict service schedule and interact professionally with hospital staff to ensure service expectations are met.

The role requires on-site presence, a valid driver’s license, and strong customer service skills.

Qualifications

• Requires on-site presence at WMHS customer locations and immunization compliance as required by customers.
• 2 years industry-related experience in customer service preferred or equivalent.
• Valid driver's license is required.

Responsibilities

• Travels between customer healthcare facilities to collect and exchange waste containers for WMHS programs.
• Interacts professionally with onsite staff to meet or exceed service expectations.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined schedule.

Skills

On-site presence

Valid Driver's License

Customer service

Education

High School Diploma or GED

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

I. Job Summary

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties and Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

A. Required Qualifications

• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License

B. Preferred Qualifications

• High School Diploma or GED (accredited)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

This is a Union Represented Position. This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

Pay

The expected base pay rate for this office/on-site or position is $24.15 an hour. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.