Hospital Services Technician

WM; Orlando (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k)

Paid vacation

Holiday pay

Personal days

Job summary

WM Healthcare Solutions in Orlando, FL is seeking a Hospital Services Technician to travel between customer facilities, proactively collecting and exchanging waste containers for services like Sharps, Pharmaceutical Waste, and Document Management.

The role requires on-site presence, strong communication, a valid driver's license, and the ability to lift up to 65 pounds and operate carts up to 500 pounds; day shifts with no weekend work and comprehensive benefits.

Qualifications

• On-site presence at WMHS customer locations is required.
• Immunization requirements may be imposed by customers.
• 2 years of industry-related customer service experience preferred, or equivalent.
• Valid Driver's License required.

Responsibilities

• Travel between facilities to monitor, collect, and exchange waste containers.
• Interact professionally with onsite staff to meet service expectations.
• Maintain a rigid collection and service schedule.
• Communicate duty status on a defined schedule.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

$18/hr, Good Benefits, Day Shift, No Weekends

I. About Hospital Services Technician

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties And Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

• Required Qualifications
• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License
• Preferred Qualifications
• High School Diploma or GED (accredited)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination
• Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 65 pounds and push and/or pull carts weighing as much as 500 pounds.

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

• Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.