Hospital Security Supervisor & Incident Commander

Florida Medical Clinic; Wesley Chapel (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Florida Medical Clinic seeks a capable Security Supervisor to oversee security officers, manage incidents, and coordinate daily operations within hospital facilities. The role emphasizes leadership, documentation, and adherence to patient safety standards.

Qualified candidates will have a high school diploma and experience in security or related public safety fields. The position requires effective communication, teamwork, and the ability to remain calm under pressure.

Qualifications

• High school graduate or equivalent required.
• Basic knowledge of Microsoft Word or similar software for report writing purposes required.
• Training in supervision, incident command, documentation review, and employee coaching preferred.

Responsibilities

• Maintains order, discipline, and security within assigned areas.
• Supervises Security Officers on assigned shifts and assists with post assignments, staffing needs, and daily operational coordination.
• Assists with the training of new officers and ongoing training of current officers.
• Assists with emergency drills, incident command support, and coordinated response efforts during critical incidents.
• Assists with officer performance, conduct, training compliance, and operational readiness.
• Conducts shift briefings, reinforces expectations, and ensures officers are equipped to perform assigned duties.
• Responds to and manages significant incidents, ensuring appropriate notification, scene control, documentation, and escalation.
• Communicates appropriate information regarding patient and non-patient needs to Security team members and hospital staff.
• Maintains strict confidentiality and professional standards at all times.
• Supports performance coaching, corrective action, and leadership follow-up as directed.
• Monitors compliance with departmental procedures, service standards, and hospital policies.
• Participates in continual review of Security policies and procedures and recommends operational improvements.
• Works with patients, visitors, staff, and leadership to resolve concerns and service issues.
• Manages interactions involving patients, visitors, and employees under extreme stress in a calm and professional manner.
• Performs other related functions as assigned.
• Serves as the backup Department timekeeper.

Skills

Supervision

Incident command

Coaching

Documentation

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Florida Medical Clinic seeks a capable Security Supervisor to oversee security officers, manage incidents, and coordinate daily operations within hospital facilities. The role emphasizes leadership, documentation, and adherence to patient safety standards.

Qualified candidates will have a high school diploma and experience in security or related public safety fields. The position requires effective communication, teamwork, and the ability to remain calm under pressure.