Hospital Security Operations Supervisor

Partner's Healthcare; Boston (MA); On-site; USD 70,000 - 105,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. within Mass General Brigham is seeking an experienced security supervisor to lead Security Supervisors and Officers across shifts, ensuring safety and regulatory compliance in a hospital environment.

The role requires SSPO certification and substantial supervisory experience, with responsibilities spanning hiring decisions, disciplinary actions, and program training to support patient safety and operational excellence.

Qualifications

• SSPO certification required or preferred.
• 3+ years of supervisory experience in the security industry.
• Experience managing security personnel, schedules, and operations.
• Knowledge of security policies, incident response, investigations, and regulatory compliance.
• Experience with employee discipline, coaching, hiring, and performance management.

Responsibilities

• Supervising Security Supervisors and Security Officers.
• Overseeing all shift operations, including patrol, dispatch, concierge, and off-site locations.
• Making recommendations regarding hiring, promotion, transfer, and termination.
• Administering corrective and disciplinary actions.
• Ensuring compliance with hospital policies and applicable laws.
• Managing training and certification programs.
• Assisting with payroll and operational audits.
• Acting as a department representative on committees and during leadership absences.

Skills

Leadership

Incident response

Staff management

Report writing

Scheduling

Regulatory compliance

Patient safety awareness

Education

Associate's degree in Criminal Justice

Bachelor's degree in Criminal Justice

Job description

The Brigham and Women's Hospital, Inc. within Mass General Brigham is seeking an experienced security supervisor to lead Security Supervisors and Officers across shifts, ensuring safety and regulatory compliance in a hospital environment.

The role requires SSPO certification and substantial supervisory experience, with responsibilities spanning hiring decisions, disciplinary actions, and program training to support patient safety and operational excellence.