Hospital Security Officer: Safety, De-Escalation & Response

St. Luke's University Health Network; Allentown (Lehigh County); On-site; USD 21,000 - 30,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Security Officer to protect staff, patients and visitors at the Allentown campus. The officer must maintain a professional, helpful attitude while performing security duties and responding to alerts and emergencies.

The role includes patrolling property, handling disruptive behavior, documenting incidents, and coordinating with fire/disaster teams. A valid PA or NJ driver’s license and good driving record are required.

Qualifications

• High school diploma or GED required or minimum of 3 years verifiable experience in lieu of diploma.
• Experience in security/security related fields and customer service preferred.
• Must have and maintain valid PA or NJ Driver’s License and a good driving record.

Responsibilities

• Patrols hospital property to ensure safety for patients, visitors, employees, etc.
• Handles and monitors patients that exhibit violent behavior.
• Investigates security related incidents and documents findings on an incident report.
• Documents and maintains a daily report of activities.
• Locks and unlocks various buildings around the hospital campus.
• Responsible for being part of the fire and disaster response teams.
• Enforces the hospital parking policy.
• Displays a caring and professional attitude when greeting all customers at all times.
• Demonstrates competence in responding to agitation/violent behavior with de-escalation and/or physical restraint.
• Performs hazardous patient decontamination procedures and handles contaminated waste.

Skills

Customer service

Verbal de-escalation

Professional attitude

Education

High school diploma or GED

3+ years verifiable security experience

Job description

St. Luke’s University Health Network is seeking a Security Officer to protect staff, patients and visitors at the Allentown campus. The officer must maintain a professional, helpful attitude while performing security duties and responding to alerts and emergencies.

The role includes patrolling property, handling disruptive behavior, documenting incidents, and coordinating with fire/disaster teams. A valid PA or NJ driver’s license and good driving record are required.