Hospital Security Officer: Patient Safety & Service

2810 Brigham and Women's Faulkner Hospital, Inc.; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Brigham and Women's Faulkner Hospital, Inc. in Boston is seeking a full-time Security Officer to provide a safe environment for patients, visitors and staff.

The role focuses on enforcing security regulations, patrolling assigned areas, investigating incidents, and assisting in restraining individuals when necessary. The position requires strong customer service, confidentiality, and the ability to document incidents clearly.

Qualifications

• Criminal Justice background preferred for this security role.
• Experience in hospital security or customer service is valued.
• State Driver's License required for on-site duties.

Responsibilities

• Identify unsafe conditions and secured areas to prevent theft and injuries.
• Investigate thefts and incidents; notify law enforcement when needed; detain suspects as appropriate.
• Prepare written incident reports and maintain logs for supervisors.
• Dispatch security personnel and coordinate responses to incidents and emergencies.

Skills

Customer service

De-escalation

Communication

Teamwork

Documentation

Problem solving

Observation

Security procedures

Education

Criminal Justice preferred

Tools

Database software

Job description

Brigham and Women's Faulkner Hospital, Inc. in Boston is seeking a full-time Security Officer to provide a safe environment for patients, visitors and staff.

The role focuses on enforcing security regulations, patrolling assigned areas, investigating incidents, and assisting in restraining individuals when necessary. The position requires strong customer service, confidentiality, and the ability to document incidents clearly.