Hospital Security Officer - Day Shift, Patient Safety

McLean Hospital; Belmont (MA); On-site; USD 32,000 - 46,000; Full time

Job summary

McLean Hospital is seeking a Security Officer to maintain a safe environment for patients, visitors, and staff. You will patrol, investigate incidents, and support emergency responses on site at 115 Mill Street, Belmont, MA.

The role requires 3–5 years of security or related experience, a Class D Driver's License, and strong customer service and de-escalation skills. Schedule is 40 hours with daytime shifts.

Qualifications

• Bachelor's degree preferred; experience not accepted in lieu of degree.
• 3–5 years of hospital security, police, EMS or customer service experience preferred.
• Class D Driver's License required.

Responsibilities

• Patrol assigned areas to identify unsafe conditions and deter theft, injuries or damages.
• Investigate thefts, complaints, and potential criminal conduct; respond to incidents as needed.
• Provide protective services, restrain patients when authorized, and assist in emergencies.
• Prepare reports, log incidents, and keep supervisors informed; dispatch security personnel as needed.
• Assist victims and protect dignitaries; manage traffic and site access as required.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Problem solving

Analytical thinking

Written communication

Adaptability

Stress management

Public safety

Education

Bachelor's Degree in Criminal Justice

Tools

Database software

Job description

McLean Hospital is seeking a Security Officer to maintain a safe environment for patients, visitors, and staff. You will patrol, investigate incidents, and support emergency responses on site at 115 Mill Street, Belmont, MA.

The role requires 3–5 years of security or related experience, a Class D Driver's License, and strong customer service and de-escalation skills. Schedule is 40 hours with daytime shifts.