Hospital Security & Guest Experience Associate

Park Nicollet Methodist Hospital; Saint Louis Park (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Park Nicollet Methodist Hospital is hiring an Associate Security Officer to provide a welcoming presence at entrances and public areas. The role oversees weapon screening, access control, lobby management, and supports routine security operations.

Associates identify disruptions, provide directions, and collaborate with Security Officers during emergencies while upholding HealthPartners values. The position requires strong communication, professionalism, and commitment to safety.

Qualifications

• High school diploma or equivalent required.
• At least 1 year in customer service, patient care, or similar with deescalation experience.
• Experience in healthcare or public safety preferred.
• Valid driver's license if required by site.
• Ability to learn and operate security technologies.

Responsibilities

• Monitor entrances and public areas to provide a welcoming presence.
• Screen for weapons and manage access control and lobby flow.
• Assist in emergencies and support security operations.
• Prepare incident reports and coordinate with other teams.

Skills

Customer service

Deescalation skills

Interpersonal communication

Security awareness

Situational awareness

Education

High School Diploma or equivalent

1 year postsecondary education

Tools

Video surveillance systems

Weapon detection systems

Access control systems

Job description

Park Nicollet Methodist Hospital is hiring an Associate Security Officer to provide a welcoming presence at entrances and public areas. The role oversees weapon screening, access control, lobby management, and supports routine security operations.

Associates identify disruptions, provide directions, and collaborate with Security Officers during emergencies while upholding HealthPartners values. The position requires strong communication, professionalism, and commitment to safety.