Hospital Security & Emergency Response Officer

Carle Health; Normal (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health in Normal, IL is seeking a security professional to provide visible protection for the hospital and grounds, respond to emergencies, and maintain safety and order for patients, visitors, and staff.

The role requires vigilance, sound judgment, and the ability to de-escalate situations while documenting incidents and following established policies. Carle Health emphasizes equal opportunity employment and comprehensive benefits.

Responsibilities

• Performs productive/purposeful security patrols of the hospital, garage and perimeter.
• Recognizes conditions which are or will compromise the security of the organization and takes immediate actions to mitigate.
• Reports and/or corrects safety and security violations encountered during patrols.
• Takes proactive measures to mitigate thefts, disturbances, and other criminal incidents.
• Checks to ensure that visitors and team members are wearing proper identification badges/passes.
• Immediately notifies the supervisor of security/safety-related problems or issues.
• Adheres to post orders for all fixed and patrol positions.
• Proactively and consistently submits work orders to correct safety/security violation discovered during patrols.
• Provides a timely and appropriate response to emergency calls for service.
• Ensures that the applicable policies, procedures, training and directives are followed according to the specifics of the emergency situation.
• Able to effectively de-escalate disruptive behavior.
• Able to remain in control of emotions and not take acting out behavior exhibited by others personally.
• Writes accurate grammatically correct incident reports and conducts thorough initial investigations.
• Follows -up on initial reports for additional information.
• Preserves evidence and crime scenes in accordance with departmental policies.

Job description

Carle Health in Normal, IL is seeking a security professional to provide visible protection for the hospital and grounds, respond to emergencies, and maintain safety and order for patients, visitors, and staff.

The role requires vigilance, sound judgment, and the ability to de-escalate situations while documenting incidents and following established policies. Carle Health emphasizes equal opportunity employment and comprehensive benefits.