Hospital Security & Crisis Response Specialist

Johnson Memorial; Franklin (IN); On-site; USD 24,797,000 - 31,823,000; Full time

Job summary

Johnson Memorial Health in Franklin, Indiana, seeks an Unarmed Security Staff – Monitor (Days) to maintain a safe environment, de-escalate crises, assist clinical staff during emergencies, and escort patients as needed.

You will enforce hospital rules with professionalism, participate in quality initiatives, and work a 6am–6:30pm shift with weekend rotation; at least 1 year of relevant experience and a High School diploma are required, with preferred Security Guard certifications.

Qualifications

• High School Diploma or equivalent required. At least 1 year of relevant experience (e.g., military, Patient Care Tech, first responder, nursing, crisis intervention, self-defense training, law enforcement).
• Security Guard Training Certification (CPO, PSP, CIT) preferred.

Responsibilities

• Emergency Security Response: apply de-escalation and crisis intervention to manage behavioral incidents safely.
• Escort patients to and from units, intake, or dismissal as directed.
• Enforce hospital rules and policies with patients, staff and visitors.
• Participate in Quality Improvement and Quality Assurance initiatives as directed.
• Conduct all activities in compliance with laws, regulations, standards and JMH policies.

Skills

De-escalation techniques

Crisis intervention

Professional interaction

Communication

Education

High School Diploma or equivalent

Tools

Security Guard Training Certification (CPO/PSP/CIT)

Job description

Johnson Memorial Health in Franklin, Indiana, seeks an Unarmed Security Staff – Monitor (Days) to maintain a safe environment, de-escalate crises, assist clinical staff during emergencies, and escort patients as needed.

You will enforce hospital rules with professionalism, participate in quality initiatives, and work a 6am–6:30pm shift with weekend rotation; at least 1 year of relevant experience and a High School diploma are required, with preferred Security Guard certifications.