Hospital Scheduler - Schedgistrar Associate

Trinity Health Of New England; Hartford (CT); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

40 Hours per Week - 1st shift (Days)

Great Benefits and Health Insurance

Job summary

Saint Francis Hospital in Hartford, CT is seeking a Full-time Registration Clerk for the OB Unit. You will accurately complete the pre-registration process, register patients, and ensure patient flow through scheduling and registration while handling demographics and financial information.

Responsibilities include greeting patients, updating records, and reconciling patient liabilities, with a focus on customer service and medical terminology knowledge.

Qualifications

• High School Diploma or equivalent required.
• Familiarity with scheduling evaluations, preferably in Epic, is desirable.
• 2 years clerical experience in a medical field preferred.
• Minimum of 6 months customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Accurately completes the pre-registration process in the OB Unit and ensures patient flow.
• Contact and register all patients who have scheduled procedures and visits within the center.
• Update patient records, demographic and financial information.
• Greet patients and check in patients into computer system and complete the registration process if not pre-registered.
• Collect, process and reconcile patient liabilities.

Skills

Clerical experience

Customer service

Medical terminology

Epic scheduling

Education

High School Diploma or equivalent

Tools

Epic Scheduling

Job description

Employment Type: Full time
Shift: Day Shift

Position Purpose

Accurately completes the pre-registration process in the OB Unit. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

What you will do

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
• Contact and register all patients who have scheduled procedures and visits within the center
• Update patient records, demographic and financial information
• Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
• Collect, process and reconcile patient liabilities

Minimum Qualifications

• Minimum High School Diploma or equivalent required
• Familiarity with scheduling evaluations, preferably in Epic, is desirable
• 2 years clerical experience in a medical field preferred
• Minimum of 6 months customer service experience required
• Knowledge of medical terminology preferred

Position Highlights and Benefits

• 40 Hours per Week - 1st shift (Days)
• Our Mission and Core Values
• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.