Patient Access Specialist — Registration & Payments

Trinity Health; Hartford (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Great Benefits

Health Insurance Coverage

Job summary

Trinity Health's Saint Francis Hospital in Hartford, CT is seeking a Patient Access representative to manage pre-registration, collect copayments, and verify patient demographics.

You will explain insurance liabilities, post payments, and support financial counseling referrals while training for two weeks Mon-Fri 8a-4:30p, including time in Springfield, MA.

Qualifications

• High School diploma or equivalent.
• Knowledge of medical terminology and medical insurances.
• Patient access hospital experience strongly preferred.

Responsibilities

• Handle pre-registration of patient admissions.
• Obtain approvals and payments on site.
• Explain insurance and private pay liabilities; refer patients to financial counseling as needed.
• Enter/update patient demographics and insurance information; post payments and reconcile records.

Skills

Medical terminology

Medical insurances

Patient access

Pre-registration

Education

High School diploma or equivalent

Job description

Employment Type:Full timeShift:Day ShiftDescription:TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P
Includes time training in Springfield, MA

Position Purpose

Patient registration, collection of copayments and collecting all patient demographic information. Processes include obtaining accurate demographic, insurance and patient liability information.

What you will do

• Responsible for the pre-registration process of patient admissions

• Obtain approvals and payments on site

• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling

• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Minimum Qualifications

• High School diploma or equivalent

• Knowledge of medical terminology and medical insurances

• Patient access hospital experience strongly preferred

Position Highlights and Benefits

• Monday thru Friday 40 hrs. 8 hour shifts, rotating within 4:45am-4pm primarily for early hours in surgical sites

• TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA

• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.