Patient Access / Registration

IHA; Hartford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance starting Day 1

Great benefits

Job summary

Saint Francis Hospital is hiring for a full-time Patient Access Representative to manage the pre-registration process, collect copays, and gather patient demographic and insurance information. The role includes directing patients to financial counseling when needed and ensuring records are accurate and payments processed.

Training is provided with orientation; shifts are day hours, starting early in the morning.

Qualifications

• Knowledge of medical terminology and medical insurances.
• Patient access hospital experience strongly preferred.

Responsibilities

• Pre-registration for patient admissions.
• Obtain approvals and payments on site.
• Explain insurance and private pay liabilities; refer patients for financial counseling.
• Enter/update patient demographic information and post payments; complete reconciliation reports.

Skills

Medical terminology

Medical insurances knowledge

Patient access experience

Education

High School diploma or equivalent

Job description

Description

TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P

Employment Type

Full time

Shift

Day Shift

Position Purpose

Patient registration, collection of copayments and collecting all patient demographic information. Processes include obtaining accurate demographic, insurance and patient liability information.

What You Will Do

• Responsible for the pre-registration process of patient admissions
• Obtain approvals and payments on site
• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling
• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Minimum Qualifications

• High School diploma or equivalent
• Knowledge of medical terminology and medical insurances
• Patient access hospital experience strongly preferred

Position Highlights And Benefits

• Full time 40hr on days, 8hr shifts between the hours of 4:45a to 4p, primarily for early hours in surgical sites
• TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA
• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.