Hospital Public Safety & Crisis Response Officer

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Mount Auburn Hospital is seeking a Public Safety professional to respond to emergencies, manage crises, and coordinate with local responders to maintain a safe environment for patients and staff.

The role requires strong observation, incident reporting, and de-escalation skills, with certifications in safety and CPR/AED expected. A high school diploma is required, with a preferred associate degree and healthcare security experience.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience in healthcare security and public safety preferred.
• Ability to remain calm in stressful emergencies and communicate clearly.

Responsibilities

• Respond promptly to emergencies, codes, and alarms.
• Perform patient watch and support during crises.
• Conduct safety rounds and report hazards.
• Assist with de-escalation and safe transport of patients or staff.

Skills

Emergency response

Public safety

De-escalation

Observation

Crisis management

Communication

Incident reporting

Education

High school diploma or GED

Associate's degree preferred

Tools

AVADE/Violence prevention certs

CPR/AED

Job description

Mount Auburn Hospital is seeking a Public Safety professional to respond to emergencies, manage crises, and coordinate with local responders to maintain a safe environment for patients and staff.

The role requires strong observation, incident reporting, and de-escalation skills, with certifications in safety and CPR/AED expected. A high school diploma is required, with a preferred associate degree and healthcare security experience.