Healthcare Public Safety & Crisis Response Officer

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 60,174,000 - 73,354,000; Full time

Job summary

Mount Auburn Hospital is seeking a Public Safety Officer to join the safety team in Cambridge, MA. You will respond to emergencies, coordinate with police and EMS, and perform safety inspections to protect patients, staff and visitors.

You will supervise observations, manage incidents, and uphold hospital policies while maintaining a calm, professional demeanor in busy, high-stress situations. A valid driver’s license and relevant certifications are required.

Qualifications

• Adequate reading, oral, and written communication skills, normally through high school diploma or GED.
• 1-2 years healthcare security experience preferred; military, law enforcement, and customer service also preferred.
• Must have a current, valid driver’s license; AVADE Workplace Violence Prevention Levels I, II, III; BLS CPR/AED; AHA Heart-Saver First Aid; Stop the Bleed; Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety Training.

Responsibilities

• Responds promptly to emergencies, codes, and alarms as per policy.
• Coordinates with local Police, Fire, and Emergency personnel.
• Performs safety searches and reports safety hazards.
• Observes patients and maintains professional demeanor in chaotic environments.
• Oversees hospital safety and criminal activity responses.
• Maintains parking regulations and supports departmental quality improvement.

Skills

Crisis management

Emergency response

Communication

De-escalation

Public safety

Education

High school diploma or GED

Associate's degree preferred

Job description

Mount Auburn Hospital is seeking a Public Safety Officer to join the safety team in Cambridge, MA. You will respond to emergencies, coordinate with police and EMS, and perform safety inspections to protect patients, staff and visitors.

You will supervise observations, manage incidents, and uphold hospital policies while maintaining a calm, professional demeanor in busy, high-stress situations. A valid driver’s license and relevant certifications are required.