Hospital PBX & Telecom Operator - Part Time

HCA Healthcare; Walterboro (SC); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Comprehensive benefits

Wellbeing support

Time off & leave programs

401(k) with company match

Education support

Additional protections & discounts

Résumé du poste

HCA Healthcare Colleton Hospital in Walterboro, SC is seeking a part-time Telecom/PBX Operator to manage incoming calls and support daily communications with professionalism.

You will handle paging, on-call scheduling, alarm monitoring, and accurate record-keeping using the CPCS system, contributing to patient flow and safety.

Previous operator or customer service experience is preferred; high school diploma required.

Qualifications

• High school diploma or equivalent is required.
• Operator and/or customer service experience preferred.

Responsabilités

• You will answer the switchboard in a calm and professional manner.
• You will page all personnel as authorized in department procedures and record emergencies.
• You will maintain department on-call schedules.
• You will report telephone repair problems as directed.
• You will monitor alarm indicators and report to Engineering when alarms occur.
• You will monitor CODE line and respond when alarms activate.
• You will accurately transfer calls to the correct extension or department.
• You will review and record information in the Communication Journal.
• You will utilize the CPCS system to locate patient information.

Connaissances

PBX operation

Communication skills

Customer service

Formation

High School Diploma or Equivalent

Outils

PBX system

Description du poste

HCA Healthcare Colleton Hospital in Walterboro, SC is seeking a part-time Telecom/PBX Operator to manage incoming calls and support daily communications with professionalism.

You will handle paging, on-call scheduling, alarm monitoring, and accurate record-keeping using the CPCS system, contributing to patient flow and safety.

Previous operator or customer service experience is preferred; high school diploma required.