Hospital PBX Operator - Calm, Precise Communications Pro

HCA Healthcare Colleton Hospital; Walterboro (SC); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Comprehensive benefits

Wellbeing support

Time away from work

Savings and retirement resources

Education support

Additional benefits

Résumé du poste

HCA Healthcare Colleton Hospital in Walterboro, SC is seeking a part-time Telecom Operator to manage the PBX switchboard and direct incoming calls with professional communication. Responsibilities include paging staff, maintaining on-call schedules, monitoring alarms, and accurately transferring calls to the right departments.

Qualifications include a high school diploma or equivalent; operator or customer service experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Operator and/or customer service experience is preferred.

Responsabilités

• Answer the switchboard in a calm and professional manner.
• Page all personnel and verify/record emergency calls as authorized.
• Maintain department on-call schedules.
• Report telephone repair problems to appropriate areas as directed.
• Monitor PBX operator room alarms and report issues immediately.
• Monitor dedicated CODE line and respond to alarms as authorized.
• Transfer calls to the correct extension or department accurately.
• Review and record information in the Communication Journal for shift communications.
• Utilize the CPCS system to facilitate patient location inquiries.

Connaissances

Customer service experience

Telephone / switchboard operation

Professional communication

Formation

High school diploma or equivalent

Outils

PBX system

Description du poste

HCA Healthcare Colleton Hospital in Walterboro, SC is seeking a part-time Telecom Operator to manage the PBX switchboard and direct incoming calls with professional communication. Responsibilities include paging staff, maintaining on-call schedules, monitoring alarms, and accurately transferring calls to the right departments.

Qualifications include a high school diploma or equivalent; operator or customer service experience is preferred.