Hospital Patient Accounts Specialist – Billing & Support

Doctors' Memorial Hospital; Perry (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Doctors’ Memorial Hospital in Perry, FL seeks a patient accounts representative to support hospital and clinic accounts. You will handle balances, questions, CPSI and Athena workflows, and ensure timely deposits and documentation.

The role requires prior patient account experience and a high school diploma, with routine mailings, reconciliations, and payment term setup included in daily duties.

Qualifications

• Previous patient account representative experience.
• High school education minimum.
• Familiar with CPSI and Athena patient account systems.

Responsibilities

• Process all hospital and clinic patient account balances and questions.
• Prepare daily hospital deposits and send records to PFS Director and Controller.
• Sort billing correspondence and mail; distribute daily.
• Manage incoming and outgoing mail and voicemail responses within one business day.
• Send pay plan agreements and set payment terms per policy.
• Reconcile account discrepancies and enter adjustments per protocol.

Skills

Patient accounting

CPSI

Athena

Education

High school diploma

Tools

CPSI

Athena

Job description

Doctors’ Memorial Hospital in Perry, FL seeks a patient accounts representative to support hospital and clinic accounts. You will handle balances, questions, CPSI and Athena workflows, and ensure timely deposits and documentation.

The role requires prior patient account experience and a high school diploma, with routine mailings, reconciliations, and payment term setup included in daily duties.