Hospital Partnerships Lead — Donor Impact & Education

HonorBridge; Winston-Salem (NC); Sur place; USD 65 000 - 105 000; Plein temps

Avantages offerts par ce poste

Company-paid health premiums

HRA for healthcare expenses

Life insurance

Disability coverage

Retirement match

Paid time off

Mental health benefit

Dental and vision

Résumé du poste

HonorBridge, Inc. is seeking a Hospital Liaison to serve as a trusted partner to healthcare teams and strengthen donation outcomes across our service area.

You will develop strategic hospital relationships, educate staff on donation best practices, and drive opportunities to improve referrals and processes. You will travel to hospitals, collaborate with physicians and administrators, and provide expert guidance on CMS and Joint Commission guidelines while maintaining confidentiality and service

Qualifications

• Bachelor's degree required; Marketing, Communications, Healthcare, or related field preferred.
• Valid driver's license and travel throughout the service area.
• Demonstrated relationship-building and stakeholder management skills.
• Strong verbal, written, and presentation skills.
• Excellent organizational and time-management abilities with the capacity to manage multiple priorities.
• Strong customer service mindset and commitment to service excellence.
• Ability to analyze data, identify trends, and develop actionable strategies.
• Proficiency with Microsoft Office applications and database systems.
• Ability to influence, negotiate, and build consensus across diverse audiences.
• Passion for healthcare, organ donation, and serving others.

Responsabilités

• Develop and maintain strong relationships with hospital leadership, physicians, nurses, and key stakeholders within assigned hospitals.
• Create and execute strategic hospital development plans designed to increase organ and tissue donation opportunities.
• Collaborate with hospital partners to establish goals, monitor progress, and implement initiatives that improve donation performance.
• Serve as a resource and subject matter expert on donation-related regulations, policies, and best practices, including CMS and Joint Commission requirements.
• Evaluate donor potential and hospital referral processes to identify opportunities for improvement.
• Conduct death record reviews, referral analyses, and process assessments to support quality improvement efforts.
• Develop and implement action plans that strengthen donation outcomes and improve referral performance.
• Conduct after-action reviews and provide timely feedback and follow-up following donation activity.
• Identify process gaps and work collaboratively with hospital teams to resolve barriers and improve consistency.
• Partner with HonorBridge clinical and operational teams during referrals and donation cases to support successful outcomes.
• Provide educational programs, in-services, presentations, and training opportunities for healthcare professionals.
• Promote ongoing communication and collaboration between hospital staff and HonorBridge teams.
• Coordinate hospital development initiatives that enhance awareness, engagement, and referral performance.
• Monitor hospital needs and proactively develop solutions that improve the donation process.
• Maintain access to and appropriately utilize EMRs to support donation activities.
• Ensure confidentiality of patient, donor, recipient, and hospital information at all times.
• Represent HonorBridge's mission, values, and commitment to service excellence in every interaction.

Connaissances

Relationship-building

Stakeholder management

Verbal communication

Written communication

Presentation skills

Time management

Data analysis

Travel flexibility

Negotiation

Formation

Bachelor's degree

Outils

Microsoft Office

EMR systems

Description du poste

HonorBridge, Inc. is seeking a Hospital Liaison to serve as a trusted partner to healthcare teams and strengthen donation outcomes across our service area.

You will develop strategic hospital relationships, educate staff on donation best practices, and drive opportunities to improve referrals and processes. You will travel to hospitals, collaborate with physicians and administrators, and provide expert guidance on CMS and Joint Commission guidelines while maintaining confidentiality and service