Hospital Operations Supervisor: Patient Flow & Bed Management

El Camino Health; Mountain View (CA); On-site; USD 111,000 - 166,000; Full time

Job summary

El Camino Health in California seeks a Hospital Supervisor to direct daily operations, bed management, and throughputs on assigned shifts. The role emphasizes coordinating staffing, ensuring timely admissions and transfers, and maintaining high-quality patient care in collaboration with physicians and nursing leadership.

The ideal candidate holds a BSN with 5 years of acute care experience or 3 years in a Hospital Supervisor role, with strong communication and EMR skills.

Qualifications

• Graduate of an accredited school with a Bachelor of Science in Nursing (BSN).
• Five (5) years of current clinical experience in an acute care setting OR three (3) years in an Assistant Manager, or Hospital Supervisor role.
• Demonstrated excellence in interpersonal skills and teamwork.
• Demonstrated ability to deliver results, lead, and manage through influence and change.
• Advanced communication skills in advocacy, negotiation, confrontation, and conflict resolution.
• Demonstrated proficiency in computer skills and use of Electronic Medical Records (EMR).

Responsibilities

• Directs and supervises daily operations, resources, customer satisfaction, and performance improvement for the facility on an assigned shift.
• Coordinate staffing for all shifts and maintain appropriate staffing levels and skill mix.
• Interface with the public for patient and family concerns; work between hospitals within the enterprise.
• Oversee patient flow and bed management to ensure timely admissions and transfers.
• Liaise with referring hospitals, physicians, and nursing departments on patient placement issues.
• Monitor bed/patient care capacity and provide clinical decisions to optimize throughput.
• Participate in bed huddles and communicate census and bed needs to teams.

Skills

Interpersonal skills

Leadership by influence

Advanced communication

EMR proficiency

Education

BSN

MSN preferred

Tools

Electronic Medical Records (EMR)

Job description

El Camino Health in California seeks a Hospital Supervisor to direct daily operations, bed management, and throughputs on assigned shifts. The role emphasizes coordinating staffing, ensuring timely admissions and transfers, and maintaining high-quality patient care in collaboration with physicians and nursing leadership.

The ideal candidate holds a BSN with 5 years of acute care experience or 3 years in a Hospital Supervisor role, with strong communication and EMR skills.