Hospital Operations & Scheduling Specialist

Madison Parish Hospital; Tallulah (LA); On-site; USD 25,000 - 30,000; Full time

Job summary

Madison Parish Hospital in Tallulah, LA is seeking a Full-time Operator/Scheduler to coordinate daily operations, schedule personnel and resources, and ensure timely service delivery across inpatient and outpatient services.

Reporting to the Sr. Director of Ancillary Services, this role acts as a central communications hub, balancing priorities, documenting activities, and upholding safety and confidentiality while supporting continuous hospital operations.

Qualifications

• Experience in scheduling, dispatch, or operations is preferred.
• Proficiency with computers, scheduling software, email, and spreadsheets.
• Ability to read and follow schedules, work orders, and operational instructions.
• Excellent phone, radio, email, and in-person communication skills.

Responsibilities

• Prepare, maintain, and update daily and weekly schedules for personnel, equipment, appointments, service calls, or production activities.
• Assign work based on staffing levels, qualifications, workload, location, deadlines, and priorities.
• Operate designated systems, equipment, communication tools, or control platforms per procedures.
• Monitor schedules and workflow; respond to delays, absences, emergencies, equipment issues, and changing priorities.
• Communicate assignments, schedule changes, instructions, and status updates clearly and promptly.
• Receive and document calls, requests, work orders, service needs, and incident information accurately.
• Maintain complete records of schedules, assignments, attendance, activities, delays, and completed work.
• Coordinate with supervisors and other departments to resolve conflicts and balance resources.
• Follow safety, security, confidentiality, quality, and regulatory requirements at all times.
• Escalate urgent issues, service disruptions, or policy to the appropriate supervisor.
• Support operational reporting and recommend improvements to scheduling and workflow.

Skills

Scheduling

Dispatch

Customer service

Office coordination

Data entry

Communication

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Madison Parish Hospital in Tallulah, LA is seeking a Full-time Operator/Scheduler to coordinate daily operations, schedule personnel and resources, and ensure timely service delivery across inpatient and outpatient services.

Reporting to the Sr. Director of Ancillary Services, this role acts as a central communications hub, balancing priorities, documenting activities, and upholding safety and confidentiality while supporting continuous hospital operations.